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A modern visitor management system to keep your office safe & secure

Manage guest records, ensure workplace security, and access essential analytics with a modern visitor management system.

 

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visitor management system
visitor management system
Trusted by organizations worldwide
 

Trusted by organizations worldwide

Bitdefender
Bitdefender
Robalino
Cerved
Saipem
Dedalus
Asee
Jigsaw
Focus
Columbia University




















How does a visitor management system (VMS) work?

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A visitor registers

Upon arrival, guests register using a simple visitor management app at the reception.

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Host employee is notified

Once the guest registers, the visitor management system automatically informs the host employee.

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Host employee greets the visitor

The visitor registration process is complete! Everything is stored in your visitor management logbook, including entry time, host, and all data you choose to collect.

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Create a flawless visitor experience

Ensure all guests feel welcomed and fully accommodated as they step into your office. Offer them an exceptional visitor experience from start to finish.

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Visitor pre-registration & registration

Host employees can pre-register guests in the visitor management system. The front desk staff will check their details and confirm entry upon arrival. Alternatively, visitors can easily register themselves using a convenient digital reception application.

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Arrival notifications

Arrival notification is sent to the host employee as soon as the visitor is registered at the front desk.

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Custom branding

The application’s UI is easily configurable, so you can welcome visitors with a touch of your brand.

Create a flawless visitor experience

Ensure all guests feel welcomed and fully accommodated as they step into your office. Offer them an exceptional visitor experience from start to finish.

Flawless visitor experience
Flawless visitor experience
1282950_calendar_complete_event_icon

Visitor pre-registration & registration

Host employees can pre-register guests in the visitor management system. The front desk staff will check their details and confirm entry upon arrival. Alternatively, visitors can easily register themselves using a convenient digital reception application.

8686449_ic_fluent_view_desktop_mobile_icon

Arrival notifications

Arrival notification is sent to the host employee as soon as the visitor is registered at the front desk.

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Custom branding

The application’s UI is easily configurable, so you can welcome visitors with a touch of your brand.

Tailor your visitor registration flow

Your office, your rules. Personalize every step of the visitor registration process.
Ensure you gather all the essential information before granting access, seamlessly and securely.

visitor registration form
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Visitor details

Easily capture essential visitor information like name, company, contact details, car plate number, etc. Enhance record-keeping by ensuring all critical details are accurately logged and readily accessible.

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Digital signature

Ask visitors to sign PDF documents digitally. It's a secure and efficient way to obtain signatures while reducing the need for physical paperwork and storage.

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Checkbox agreement

Request visitors to agree with specific rules or policies. This helps ensure everyone understands and follows important guidelines, making the workplace environment safer and more organized.

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Take a photo

Prompt visitors to take a photo as part of their registration process. This helps create a visual log of visitors, which improves security and allows for easy identification in case of disputes or emergencies.

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Upload documents

Require visitors to upload specific documents (photos or files). This feature streamlines the visitor verification process and reduces delays during check-in. Available only on desktop.

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Coming soon

Even more customization options will be introduced in the upcoming releases. Stay tuned!

Keep all your offices secure and compliant

Accommodate diverse office building policies and collect visitor information necessary to stay in line with workplace regulations.

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Multi-location settings

Adjust visitor management settings for each location to suit the different policies across multiple offices.

Keep all your offices secure and compliant

Accommodate diverse office building policies and collect visitor information necessary to stay in line with workplace regulations.

Secure & Compliant
Secure & Compliant
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Multi-location settings

Adjust visitor management settings for each location to suit the different policies across multiple offices.

Streamline visitor management with data

Access in-depth visitor analytics to optimize resource allocation and streamline front desk operations. Easily retrieve visitor management data for auditing or reporting purposes.

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Visitor management analytics

Gain visibility into visitor traffic, host information, or check who was in the building on a particular date. Easily export data with just a few clicks.

Streamline visitor management with data

Access in-depth visitor analytics to optimize resource allocation and streamline front desk operations. Easily retrieve visitor management data for auditing or reporting purposes.

Streamline visitor data
Streamline visitor data
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Visitor management analytics

Gain visibility into visitor traffic, host information, or check who was in the building on a particular date. Easily export data with just a few clicks.

Don’t just take our word for it 

Get started with

YAROOMS Visitor Management

 

Everything you need from a modern visitor management system.
Already integrated with your favourite desk & room booking, hybrid work,
and workplace analytics solutions.

 
Get started with YAROOMS Visitor Management
 
Everything you need from a modern visitor management system.
Already integrated with your favourite desk & room booking, hybrid work, and workplace analytics solutions.
 
Schedule a demo Platform Tour

Selected visitor management insights

Choosing between multiple visitor management systems for offices is no small feat.
We collected a few insightful resources to help you identify your needs and navigate the sea of options.
Continue your research:

Visitor management system: FAQ

Answering the most popular questions about visitor management systems.

A visitor management system (VMS) is a technological solution designed to oversee and streamline welcoming and monitoring guests within a facility or organization. It is a digital check-in application that facilitates efficient registration, authentication, access control, and tracking of visitors, ensuring heightened security and a seamless visitor experience. Typically integrated with features such as visitor identification, badge printing, and real-time notifications, these systems play a crucial role in enhancing overall security protocols, maintaining accurate visitor records, and optimizing the management of guest flow within a given space.

An excellent example of a visitor management system is YAROOMS, a highly regarded workplace platform known for its efficient and user-friendly approach to managing visitors in various settings. 

YAROOMS VMS provides a comprehensive range of features, including visitor pre-registration, digital check-ins, access control, and automated notifications to hosts. It emphasizes the seamless integration of scheduling and visitor management, allowing organizations to streamline their operational processes effectively. 

With its intuitive interface and diverse functionalities, YAROOMS VMS is a leading solution for businesses and institutions aiming to enhance visitor management procedures.

The visitor management system operates through a systematic process that begins with visitor registration through pre-registration or check-in in the reception area.

Upon arrival, visitors provide their information, which is stored and processed within the VMS logbook. The system may generate visitor badges or passes, allowing easy identification and access control.

Simultaneously, host notifications are sent to the appropriate personnel, informing them of their guest's arrival. The system may track their movements throughout the visitor's stay, providing real-time monitoring and ensuring heightened security.

Upon departure, the visitor management software may prompt visitors to check out, concluding their visit within the system's records. This comprehensive workflow provides a smooth and organized visitor experience while maintaining the security and efficiency of the host organization.

visitor management system (VMS) enhances the security, efficiency, and professionalism of managing guests within various facilities, including corporate offices, educational institutions, and healthcare centers. By transitioning from traditional, manual methods of visitor registration to a digital system, organizations can reap several significant benefits:

  • Improved Security: VMS enables real-time tracking of who is entering and leaving the premises, which helps in enhancing overall security. It can also integrate with existing security systems for comprehensive access control.
  • Efficient Visitor Processing: Visitor management system automates the sign-in process, reducing wait times and improving the visitor experience. It can quickly check visitors in, streamline badge printing, and notify hosts of guests' arrival.
  • Enhanced Visitor Experience: Offers a more professional first impression, with self-service kiosks or tablet sign-in that can make visitors feel welcomed and valued.
  • Comprehensive Record Keeping: VMS automatically logs every visitor, providing an accurate and searchable logbook for compliance, audit trails, and reporting purposes.
  • Health and Safety Compliance: Helps enforce health and safety protocols by screening visitors for symptoms or travel history, which is especially crucial during public health crises.
  • Data Analysis and Reporting: Provides valuable insights into visitor trends and facility usage, aiding resource allocation, operational planning, and reception management.
  • Customizable and Scalable: A visitor management system can be tailored to meet an organization's specific needs, whether it's implementing unique sign-in workflows, ensuring access control, or integrating with other systems.

A visitor management system is indispensable for organizations and institutions aiming to enhance security protocols through access controlstreamline visitor experiences, and maintain efficient reception operations. 

Businesses, particularly those with high visitor traffic, can benefit from visitor management software to ensure smooth check-in processes, monitor guest activities, print badges, and manage access to secure areas. 

Educational institutions can utilize these systems to ensure access control and enhance student and staff safety. Similarly, healthcare facilities can implement visitor management systems as access control systems to sensitive areas and maintain patient privacy.

Furthermore, government offices, cultural institutions, and event venues can utilize visitor management systems to manage crowds, ensure efficient ticketing, and enforce security measures. 

Overall, implementing an automated visitor management software can significantly benefit any entity that prioritizes security, streamlined operations, and a positive visitor experience.

Creating a visitor management system (VMS) involves several key steps to ensure its functionality and effectiveness. First, it is crucial to define the specific requirements and objectives of the system, considering factors such as security levels, user interface, and integration capabilities. 

Second, outlining the features and functionalities needed, such as visitor check-in processes, badge printing, access control, and host notifications, is essential for comprehensive planning. 

Third, the VMS development process involves:

  • Designing the user interface and experience.
  • Integrating necessary hardware (digital reception devices, kiosks, visitor badges) and software (access control systems, management software) components.
  • Implementing security protocols to safeguard visitor data.

Additionally, testing the visitor management system thoroughly to identify and rectify any potential glitches or vulnerabilities is imperative before deployment. 

Lastly, continuous monitoring, updates, and user feedback incorporation are vital to enhancing the VMS performance and adapting it to evolving organizational needs, personnel, and technological advancements.

Choosing the right visitor management solution involves carefully considering several key factors to ensure the selected system aligns with your organization's needs and requirements. Here are some steps to help you make an informed decision:

  • Identify Your Objectives: Determine the primary objectives you wish to achieve with the visitor management system, such as enhanced security, streamlined visitor and receptionist experiences, or comprehensive data management.
  • Assess Features and Functionalities: Evaluate the features and functionalities offered by various visitor management systems, including check-in processes, badge printing, compatibility with kiosk devicesautomated host notifications, data analytics, access control, scanning, visitor logs, and integration capabilities with existing systems.
  • Consider Customization Options: Look for a visitor management software that allows for customization to cater to your reception's unique requirements, ensuring flexibility and scalability as your needs evolve.
  • Prioritize User-Friendliness: Opt for a user-friendly visitor management software that is easy to navigate and operate for visitors and receptionists, minimizing the need for extensive training and support.
  • Ensure Security and Compliance: Select a solution prioritizing data security, compliance with industry regulations, and privacy protection to safeguard visitor information and maintain legal adherence.
  • Evaluate Integration Capabilities: Choose a visitor management system that seamlessly integrates with your existing infrastructure, such as security systems, communication networks, hardware tools (reception tablets, visitor management kiosks) and administrative databases, to ensure a cohesive operational ecosystem.
  • Consider Scalability and Cost: Assess the visitor management solution's scalability to accommodate potential growth and changes within your organization. Additionally, consider the overall cost, including setup, maintenance, receptionists' training, and recurring fees, to ensure it aligns with your budgetary constraints.

By following these steps, you can make an informed decision when selecting visitor management software that best suits your organization's needs and facilitates an efficient and secure visitor management process.

The cost of a visitor management system can vary widely depending on several factors, including the organization's size, the system's complexity, and the specific features required. Basic visitor management systems, which typically include features like visitor check-in, badge printing, and basic reporting, may cost small businesses as little as $50 to $100 per month. More advanced management solutions, offering integration with other security systems, compatibility with receptionist kiosks, pre-registration capabilities, and customizable workflows, can range from $100 to $500 monthly. For large enterprises with extensive customization, multi-location support, and high-security requirements, costs can escalate to thousands of dollars annually. Additionally, some providers may charge one-time setup fees or offer pricing based on the number of visitors or locations, making it essential for businesses to carefully assess their needs and budget when choosing a visitor management system.
A visitor log is a record-keeping system that tracks and monitors individuals who enter a facility, typically managed at the front desk. It is often integrated with access control systems or visitor management software to enhance security by documenting visitor details such as names, entry times, and visit purposes. Modern visitor logs may include digital components, such as scanning IDs or QR codes, to streamline check-in and ensure accurate records. These logs help organizations maintain a secure environment by providing a clear history of who has accessed the premises, which is crucial for security audits and emergencies.
Creating a visitor log begins with defining the information you need to collect, such as the visitor's name, contact details, the purpose of their visit, and the time of entry and exit. You can start with a simple sign-in sheet at the front desk, where visitors manually enter their details. However, it's recommended to integrate this process with your access control systems using a digital visitor management system to improve security and efficiency. Such systems often include features like ID scanning, real-time tracking, and instant notifications to hosts, ensuring accurate records and a seamless visitor experience. While manual logs can be effective for small-scale operations, a visitor management system offers superior security, data management, and scalability advantages, making it the best choice for most organizations.
The duration for keeping visitor logs varies depending on legal, regulatory, and organizational requirements. Businesses should generally retain visitor logs for at least one to two years to comply with most standard regulations and internal policies. However, industries with stricter compliance requirements, such as finance, healthcare, or government, may require retention periods of up to five years or more. Additionally, if visitor logs are relevant to legal or security investigations, they should be preserved until the issue is resolved. Organizations should establish a clear retention policy that aligns with applicable laws and industry standards, ensuring that logs are securely stored and properly disposed of when no longer needed.