A customized and branded workspace management solution for

A stress-free space reservation solution that reduces human errors, provides usage analytics, and makes the office a safer place to work.

About Mercury Insurance

Personal auto, home, renters, and business insurance available through multi-line insurer Mercury General Corporation. The Los Angeles-based company was founded in 1961 with assets exceeding $6.7 billion, 4,400+ employees, and 9,400+ independent agents across 11 states.

The Challenge

The post-pandemic return-to-office created significant organizational challenges. Transitioning to a hybrid model eliminated the need for permanent desks. Not all offices reopened simultaneously. Facilities Management couldn’t guarantee seat availability with required equipment in every location. Mercury sought a reliable solution for a smooth return-to-office experience.

The Solution

After evaluating multiple reservation systems, Mercury Insurance selected YAROOMS (recommended by another company executive). Implementation features included:

• Integration within Microsoft Teams for desk reservation
• Employees reserve needed space with required equipment in necessary building areas
• Custom floor plans for office navigation
• Hyperlinks to internal workplace tools (e.g., printer installation website)
• A fully customized, branded workspace management solution

Results with YAROOMS

• Employees reserve desks, offices, and conference rooms matching their needs
• Facilities ensures reserved desks have required equipment
• Daily desk usage tracking enables cleaning and sanitization
• Eliminated employee contact with Facilities for reservations
• Stress-free space reservation reducing human error
• Usage analytics provided
• Enhanced workplace safety

“The YAROOMS team enabled a custom-built product conforming exactly to requirements. Their ‘Can Do’ attitude made the difference — we have a special solution for everyone, meeting all requirements.”

— Charles Camplese, Project Manager, Mercury Insurance