This article explains how visitors and employees can confirm their arrival using the Reception device.
If you are an Administrator looking for information how to set up a reception device, read this article.
To check in at the Reception, you must have already received an email invitation containing your booking details and a QR code. This email confirms that you are expected at the location to attend or host an event.
If you do not have this email, you will need to Register as a Visitor.
⚠️ Once you arrived, here's what you must do:
- Click on the "Check-in" button from the reception tablet/lobby kiosk.
- Then, scan the QR code from your invite email at the reception device. As specified above, if you don't have the invite email, you will have to click on "I don't have a QR code" and register as a Visitor.
- That's it! ✅ You have successfully confirmed your presence in the office!
The final screen will display the details of your visit, including the event you are attending and your booking information.
Keep in mind that Visitor Management (VM) check-in is separate from booking check-in. VM check-in refers to the arrival at the location where the visit takes place.
For example, if you have multiple bookings in a day, you will only perform one VM check-in, which happens when you arrive at the building.