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How to report a problem

This article explains how to report a problem regarding your booking to the location manager using YAROOMS Mobile

The "Report a problem" feature works only in the locations with assigned Location Managers. Read how how Administrators can assign Location Managers to locations in this article.

 

To report a problem, open your YAROOMS Mobile app and locate your booking in the booking overview. Once you’ve found it, tap on the booking and select “Report a problem.”

On the Report a Problem page, choose the appropriate problem category, add a description, and set a priority. When you’re done, tap Send — your report will be sent directly to the user(s) responsible for managing issues at that location.

Screenshot 2025-02-20 at 13.51.29.