1. What are workplace services? #
In YAROOMS, workplace services refers to any kind of shared service or physical resource (from tea & coffee to chairs and monitors) that can be requested when making a booking.
When the user makes a booking and orders a service, a notification is sent to the service owner, who is responsible for providing it.
2. How to configure workplace services? #
In YAROOMS, you can set up workplace services by defining service categories and the services within them.
For example:
| Category | Service |
|---|---|
| Catering | Sandwich, Coffee |
| Hardware | Laptop, Headphones |
| Maintenance | Cleaning, Cable Management |
You must create at least one service category before you can add any services.
Step 1: Create service categories and subcategories
Go to Settings → Services. Click “Manage Categories”. Press Add+ to create a new category.
Give the category a name (e.g. Beverages, Hardware, Maintenance), then save.
You can also add subcategories to organize services further. For example, under a Beverages category, you might create subcategories like Hot Drinks and Sodas. When employees book a service, they’ll see these subcategories to quickly find what they need.
Once your categories are set, you can start adding services.
Step 2: Add services
After creating a category, click “Back to Services”. Press the Add+ button to create a new service.
In the Details tab, fill out:
- Active: turn on to make the service available for booking.
- Name: Enter the name of the service (e.g. Coffee, Laptop).
- Category: Select one of the categories you created earlier.
- Cost center: Assign an accounting category for internal tracking. This can be a department name or a code - it’s up to your organization. Cost centers appear in services analytics, helping you track spending by department.
- Description (optional): Add extra details about the service.
- Type:
- Shared service - can be booked multiple times during the same time interval.
- Physical resource - has real-time availability.
- Allow quantity: turn on if users should specify the number of items needed.
Switch to the Access tab to define:
- Space types: Where the service can be booked (e.g. meeting rooms, desks).
- User teams: Who can book the service.
- Owners: Who gets notified when the service is requested (can be one or multiple users).
In the Locations tab, set:
- Availability by location: Where the service can be booked.
- Cost per location: Specify the price (if applicable).
- Quantity per location (for physical services): Helps prevent overbooking and tracks usage.
Repeat these steps for every service in your offering. Once everything is set up, your employees can start booking the services they need.