About billing

The billing section is where all the account’s financial details can be changed and where the billing history can be found. This feature is restricted to administrators and displays the organization’s current billing plan and monthly fees.

Billing overview

Setup Process

When no billing details exist, the system cannot process charges. Following your trial period, you’ll need to complete these sequential steps:

  1. Choose your plan — Select desired plan via button in lower left
  2. Update billing info — Enter company details in second tab
  3. Enter credit card — Provide payment card information

Once completed, the system charges your card for outstanding monthly usage amounts.

Billing setup steps

Usage and Invoices

The Usage tab displays consumption data from your previous billing period, which directly impacts your monthly charges. The Invoices tab lists historical invoices, with new ones generated monthly, one day before card charges occur.

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