Shaping the Future of Facility Management: A Recap of IFMA World Workplace 2024

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The YAROOMS team had a fantastic experience at the IFMA World Workplace 2024 in San Antonio, Texas, from October 9 to 11. This global gathering of facility management professionals provided the perfect platform for us to showcase our workplace management platform, gain valuable insights, connect with industry leaders, and explore the latest trends shaping the future of facility management. 

TL;DR:

  • YAROOMS attended the IFMA World Workplace 2024 in San Antonio, Texas, to showcase their workplace management platform and connect with industry leaders.
  • The event highlighted key trends in facility management, such as mobile workforce support, innovation through automation, and AI-driven processes.
  • Companies must embrace flexible work environments by using cloud-based tools and mobile technology to enhance productivity and connectivity.
  • As competition intensifies, adopting technologies that improve efficiency and service quality is essential for success in facility management.
  • New technology should be user-friendly, as many employees struggle with unfamiliar tools, so companies need to focus on seamless integration.


The event featured an impressive agenda filled with thought-provoking panels on a wide range of topics. From building performance and change management to discussions on women in the facilities industry and cutting-edge AI innovations, there was something for everyone. With so much happening, it was impossible to catch everything, but we’ve gathered some key takeaways that we, as creators of workplace technology, think are important to share:

Companies need to support a more mobile and flexible workforce. Today, employees value the freedom to work from various locations—whether it's from home, a coworking space, or while traveling—and they appreciate flexible hours that fit their personal lives. By using cloud-based tools, digital collaboration platforms, and mobile technology, businesses can help their employees stay productive and connected, no matter where they are. 

Innovation will become even more crucial as competition in the Facilities Management industry heats up. Companies must embrace technologies that improve efficiency, cut costs, and enhance service quality to stay ahead. This means adopting advanced automation, using data analytics for smarter decisions, and incorporating AI-driven processes for tasks like predictive maintenance, energy management, and tenant services.

However, it's important to be mindful when introducing new technology - the human element must not be forgotten. Around 40% of employees feel anxious when asked to use unfamiliar tools, and 70% believe they don't have the skills to use them effectively. That's why companies should prioritize user-friendly technology that integrates seamlessly into daily tasks. When tools are intuitive and easy to use, employees are more likely to adopt them without feeling overwhelmed. Ultimately, technology should support employees in their work, not make things more complicated, ensuring it enhances their daily routines rather than disrupts them.

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"IFMA World Workplace 2024 was an amazing event! The opportunity to connect with industry leaders, explore groundbreaking innovations, and be part of conversations shaping the future of facility management was truly invaluable. It's an exciting time for our industry, and we're thrilled to be part of it." – Ryan Owens, Sales Director, YAROOMS.

Thank you to everyone who visited our booth! We look forward to continuing conversations and hope to see you again next year!

Topics: News from YAROOMS

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